What are the four key differentiators for changemakers? What can you learn from CX leaders who have made a meaningful impact?
How to extract insights from vast amounts of customer data – and translate those findings into actionable marketing strategies? Let's discover how one of the biggest fashion retailers in western Europe:
automatically predicted & influenced a customer’s expected next purchase
populated emails with personalized, AI-powered product suggestions
set up automated, predictive lifecycles for JBC’s most loyal customers
boosted email open rates by over 38% & click-to-open rates 21+%
sent 30% fewer emails & generated 79% more absolute clicks
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Check the critical components of the DRM approach. Transform your marketing strategy and develop a significant, long-term source of competitive advantage!
"The Big Book of Dashboards" matches effective dashboards with real-world business scenarios addressing practical and psychological factors. Examples from distinct industries/ departments (healthcare, transportation, finance, human resources, marketing, customer service, sports, etc.) and different platforms (print, desktop, tablet, smartphone, and conference room display).